We are now offering a telehealth solution.
Not all dermatological concerns can be addressed by telehealth. Biopsies remain the only proven test available to diagnose a lot of common skin concerns. Having said that, new social distancing standards warrant a new solution for treating concerns where in-office tests and procedures may not be necessary.
Our telehealth process:
- If you have a concern that you feel can be treated via telehealth (list below), call our office to schedule a telehealth appointment.
- A link to the telehealth consent will be texted to you, so we’ll need your cell phone number.
- 5-10 minutes before your appointment we will text you a link to the appointment.
- Please ensure you have good service and your microphone and camera are working. If a prescription refill for medication requiring bloodwork monitoring is the purpose of the visit please have that bloodwork completed beforehand.
- After you click the link to your appointment, you will get a pop-up to enter your credit card information.
- We are charging a flat fee of $50. We will submit a claim to cover the cost but this is not a guarantee of payment since there is a lot of uncertainty with telehealth reimbursements. There is no way for us to know if your insurance plan will cover telehealth visits.
- Your provider will then initiate the visit and ask if you have read the consent. They have access to your medical record, can send prescriptions, and recommend procedures.
- It is important to understand that the provider may tell you that you still need an in-office visit to perform a procedure and additional charges will apply.
List of concerns that work well with telehealth:
- Some prescription refills
- Accutane (some of the protocols for Accutane have been relaxed due to the Covid-19 pandemic)
- Rashes (some rashes require a biopsy or scrape to diagnose)
- Seborrheic Dermatitis (dandruff/facial rashes)